Data Protection

Privacy Policy & GDPR Terms

Your privacy is extremely important to us. Here is how we securely process and store your contact and route details under UK GDPR regulations.

1. Information We Collect

We collect personal information that you voluntarily provide to us when submitting a contact request or quote form. This includes your name, email address, phone number, pickup/drop-off location coordinates, date/time of travel, and any itinerary details or custom notes you enter.

2. How We Use Your Data

We use the collected information solely to process your booking requests, prepare binding price proposals, and coordinate transport services. We do not sell, rent, or lease your personal information to third parties. Email alerts are dispatched to our internal system to track submissions.

3. Data Security & Storage

Your personal information is stored securely in our MySQL database. We implement physical, electronic, and administrative security measures to protect your data from unauthorized access, modification, or disclosure. Direct access to our SQL schemas and connection configurations is completely blocked via Apache rules.

4. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (GDPR), you have the right to request access to the personal data we hold about you, request corrections to incorrect data, or request the deletion of your personal records from our databases. Contact our Head Office by email to make a request.

5. Cookies

Our website uses basic functional session cookies to facilitate secure form submissions (e.g., CSRF token verification) and navigation status. These cookies do not track browsing history or compile personal marketing profiles.